Skip to content
linkedin
  • Join/Renew
  • Member Login
  • ASP Blog
  • Join Mailing List
  • My Account

    Register
  • Cart
ASP Logo

Association of Support Professionals

  • Home
  • Member Resources
    • Articles
    • Reports
    • Events
    • Membership Benefits
  • Awards
    • Judges
    • Best Web Support Sites
    • Awards FAQ’s
    • Prior Winners
    • Why Enter?
    • Scoring Criteria
    • Submit Your Site
  • Events
  • Consultants
  • Research
  • Blog
  • About
    • FAQ’s
  • Contact
  • Home
  • Member Resources
    • Articles
    • Reports
    • Events
    • Membership Benefits
  • Awards
    • Judges
    • Best Web Support Sites
    • Awards FAQ’s
    • Prior Winners
    • Why Enter?
    • Scoring Criteria
    • Submit Your Site
  • Events
  • Consultants
  • Research
  • Blog
  • About
    • FAQ’s
  • Contact

Forums

Home/Forums/

Home Interim › Forums

    • Forum
    • Topics
    • Posts
    • Last Post
    • Customer Success + Support: A Powerful Partnership
    • 1
    • 2
    • 3 years ago

      ASP Online

    • How Many Accounts Can a CSM Manage?
    • 0
    • 0
    • No Topics

    • How to Define and Measure Deflection
    • 0
    • 0
    • No Topics

  •  

At Cisco we've entered ASP's "Top Ten" for years for both the reality check and the visability
Chris Vejan, Digital Support Comres Lead
The Association of Support Professionals Top 10 Support Sites Award is immensely valuable for Jive. Not only does it provide recognition for our online support solution, it also gives reliable insight and feed back from industry experts that we implement to be even better the following year.
Kevin Williams, Jive Software
The Association of Support Professionals Top 10 Support Web Sites was a great process for our team to work through. Along with being a great opportunity to showcase the work of the many teams that contribute to our online support experience, the submission process itself helped in along some very well defined dimensions, where we stood among our peers. The breakdown of feedback across those dimensions then helped us identify and prioritize improvements that would most benefit our customers. I highly recommend the submission process as a means to help your top opportunities and feed your overall roadmap.
Matt Phillips, Symantec
[/fusion_testimonial]
The Red Hat Customer Portal being named one of the 10 Best Web Support Sites for six years in a row is a humbling experience, and feedback we receive from the judges each year shows there is always room for further improvement. These insights from judges assist us in planning our development and strategy to better engage our customers and stay competitive in the industry year after year.
James Moran, Red Hat Customer Portal Director
  • Member Login
  • Join/Renew
  • Cancellation Policy
  • Privacy Policy
  • Security Policy
  • Contact

4813 Roberts Dr. | The Colony, TX 75056

Phone: 505-209-2426

Email: info@asponline.com

Web: asponline.com

© Copyright 2016 - 2020 ASP | All Rights Reserved
linkedin