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Salesforce Trailhead is a self-paced, online learning platform provided for free to anyone. This Innovation profile describes the Salesforce Trailhead platform.
Through the Service Innovation Series, ServiceXRG highlights examples of innovative approaches to achieve service excellence. In this Service Innovation profile, we feature IBM’s use of its own Watson technologies as a platform to deliver a new approach to service delivery – Cognitive Support. This Report is available to ASP Members and Guests. Not an ASP Member? Join Today